Privacy Policy – How 75pkr Protects Your Data

1 Who We Are

75pkr is an online gaming platform built specifically for Pakistani players, offering live casino, cricket and sports betting, slots, slot games and fish games. The platform is accessible at 75pkr.pro and is designed to work on mobile browsers and desktop without requiring an app download.

For the purposes of this Privacy Policy, "75pkr", "we", "us" and "our" refer to the platform operator. "You" and "your" refer to any individual who accesses, registers on or uses the 75pkr platform in any capacity.

If you have questions about how your data is handled, the best way to reach us is through the 24/7 live chat on the platform or by sending a written query to our support email address listed at the end of this policy.

2 Data We Collect

We collect personal data in several ways — information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and in some cases information from third parties such as payment processors to verify transactions.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Email address and mobile phone number
• Payment method details — mobile wallet numbers (JazzCash, Easypaisa), Raast-linked account details or bank account information for IBFT transfers
• Identity documents provided during verification reviews (such as CNIC or passport details)
• Communications you send to the support team via live chat or email

Information collected automatically:

• Device type, operating system and browser version
• IP address and approximate location derived from IP
• Session activity — pages visited, games played, bets placed, deposit and withdrawal transactions
• Login timestamps and session duration
• Cookies and similar tracking technologies (see Section 6)

3 How We Use Your Data

The table below summarises the main purposes for which we use the data we collect and the basis on which we process it:

We do not use your personal data for automated decision-making that produces significant legal effects on you without human review. Where account restrictions or closures are triggered by automated monitoring, a member of the team reviews the case before any action that materially affects your account is finalised.

4 Payment Data

All financial transactions on 75pkr are processed in PKR. The platform supports JazzCash, Easypaisa, Raast and standard bank transfers (IBFT). When you deposit or withdraw, your payment details are handled through secure payment processing channels.

75pkr does not store raw payment credentials such as full mobile wallet PINs, banking passwords or full card numbers on its own servers. What is retained is the reference information needed to identify your payment method for withdrawal routing — for example, the last four digits of a mobile number or a masked account reference.

Transaction records — amounts, timestamps, payment method type and status — are retained for a longer period than general account data to meet standard financial record-keeping expectations. This applies equally to deposit records and withdrawal records.

5 Sharing and Disclosure

We do not sell, rent or trade your personal data to third parties for their own commercial purposes. The circumstances under which your data may be shared with others are limited and are set out below:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies and security standards.
• Game providers: Where games are provided by third-party software providers, limited session data — such as player ID and bet amounts — is shared with the provider to operate the game. No unnecessary personal data is passed to game providers.
• Fraud prevention and security services: We use third-party tools to help detect unusual activity, bot usage and potential fraud. These services process device fingerprint data and session patterns under data processing agreements with 75pkr.
• Legal and regulatory obligations: If we are required to disclose data by a valid legal process or to protect the rights, safety or property of the platform or its users, we will do so. We will notify you of such a request where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition or transfer of platform assets, player data may be transferred to the acquiring entity under equivalent privacy protections. Players would be notified of any such change.

Beyond the categories above, your personal data stays within the 75pkr platform environment.

6 Cookies and Tracking

75pkr uses cookies and similar technologies to keep the platform working correctly, to remember your session and preferences, and to understand how players interact with different areas of the platform. The main categories of cookies in use are:

• Essential cookies: Required for the platform to function — these handle session management, login state and security tokens. They cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings and game display options so you do not have to re-configure them each visit.
• Analytics cookies: Help us understand which games are most popular, where players encounter difficulties and how the platform can be improved. Data collected via analytics cookies is aggregated and does not identify individual players by name.
• Marketing cookies: Used only where you have opted in to receive promotional communications. These help us understand which offers resonate with different player segments so we can send relevant promotions rather than generic ones.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core platform, though some preference-based features may not function as expected.

7 Data Security

Protecting the personal data of 75pkr players is a serious operational priority. The security measures in place include:

• TLS encryption for all data in transit between your device and the platform
• Encryption at rest for stored personal data and identity documents
• Access controls that limit which team members can view which categories of data, based on their role
• Regular security reviews and monitoring for unusual access patterns
• Secure credential storage — passwords are hashed and salted, never stored in plain text

No platform can guarantee that a security breach will never occur. If a breach affecting your personal data were to happen, we would notify affected players promptly and take immediate steps to contain and investigate the incident.

8 Retention Periods

We keep personal data for as long as it is needed for the purpose it was collected, and no longer. The general retention framework is as follows:

• Active account data — retained for the full duration your account remains open and active on the platform.
• Account data after closure — retained for a period after account closure to handle any outstanding queries, chargebacks or disputes that may arise following closure.
• Transaction and payment records — retained for a longer period in line with standard financial record-keeping expectations, regardless of whether the account remains active.
• Support communications — retained for a reasonable period after the query is resolved to provide context for any related follow-up queries.
• Identity verification documents — retained for the period required to satisfy verification obligations, after which they are securely deleted.

When the retention period for a category of data expires, it is either securely deleted or anonymised so that it can no longer be linked back to you as an individual.

9 Your Rights

You have meaningful rights over the personal data 75pkr holds about you. These rights can be exercised by contacting the support team — there is no charge for making a request and we will respond without unnecessary delay.

10 Minors

75pkr is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. The registration process requires confirmation of age and we may request documentary verification at any time.

If we become aware that an account was registered by or is being used by someone under 18, the account will be closed immediately, any balance will be held pending review, and all associated personal data will be deleted in accordance with our standard deletion process.

If you are a parent or guardian and believe that a minor in your care has accessed or registered on the 75pkr platform, please contact our support team straight away so we can investigate and take appropriate action.

11 Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in how we operate the platform, how we process data, or to clarify existing practices. When changes are material — meaning they meaningfully affect how your personal data is used or what rights you have — we will notify registered players through an in-platform notification or by email to your registered address before the change takes effect.

For minor clarifications that do not alter the substance of the policy, updates may be made without advance notice. The "last updated" date at the top of this page is always the most reliable indicator of whether the policy has changed since you last read it.

Continued use of the 75pkr platform after an updated policy takes effect constitutes acceptance of the revised terms. If you do not agree with an update, you should stop using the platform and contact us to request account closure.

12 Contact Us

For any questions about this Privacy Policy, how your data is handled, or to exercise any of your data rights, you can reach the 75pkr team through the following channels:

We aim to respond to all data rights requests within a reasonable timeframe. Complex requests — such as a full data access export — may take a little longer but we will acknowledge receipt promptly and keep you updated on progress.

For information about responsible gaming tools and self-exclusion, visit the Responsible Gaming page. For the full platform rules, see the Terms and Conditions.